This is the privacy notice of HouseHistree.com
We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how the data protection law protects you.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below.
- WHO WE ARE AND IMPORTANT INFORMATION
- THE PERSONAL DATA WE COLLECT ABOUT YOU
- HOW WE COLLECT YOUR PERSONAL DATA
- HOW WE USE YOUR PERSONAL DATA
- WHO WE SHARE YOUR PERSONAL DATA WITH
- DATA SECURITY
- DATA RETENTION
- YOUR LEGAL RIGHTS
- CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
- QUERIES, REQUESTS OR CONCERNS
1. WHO WE ARE AND IMPORTANT INFORMATION
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you register on our website or sign up to our newsletter.
This website is not intended for children and we do not knowingly collect data relating to children.
You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
HouseHistree is a site operated by Historical Capital Ltd. Historical Capital Ltd is the controller and responsible for your personal data (collectively referred to as Historical Capital Ltd, "we", "us" or "our" in this privacy notice). Our contact address is Pharmacy Chambers, High Street, Wadhurst, East Sussex TN5 6AP. Our contact email is firstname.lastname@example.org. For all data matters please contact our data protection representative at the above email or in writing at the above address. Contact details are noted on the contact us page of our website.
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
The third parties we link to:
- MailChimp - https://mailchimp.com/
- Mailgun - https://www.mailgun.com/
- Algolia - https://www.algolia.com/
2. THE PERSONAL DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes first name/last name/ username/marital status/ title/date of birth/gender.
- Contact Data includes billing address/delivery address/email address/ telephone numbers.
- Profile Data includes your username and password, your interests, preferences and feedback
- Usage Data includes information about how you use our website, products and services
- Technical Data includes IP address, login data, browser type and version, location, operating system and platform, other technology on the devices you use to access this website.
- Marketing and Communication Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
3. HOW WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data from and about you including through:
- Directly. You may give us your identity data, contact information, profile data your connections to historic houses and details of your ancestors when you create an account on and use our website.
You may also provide this information when filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- Subscribe to our service or publications
- Request marketing to be sent to you
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of Contract; this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- With your consent; this means we ask for your consent to process your information for a specific purpose. For example; we will ask for your consent to send you marketing communications
- Legitimate Interest; this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us using the details provided on the contact us page of our website.
- Comply with a legal or regulatory obligation; this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by using the unsubscribe link within our emails or alternatively by contacting us using the contact details provided on the contact us page of our website.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us using the contact details provided on the contact us page of our website if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|Registration - To register you as a new customer||
|Marketing - To send you relevant emails which may include offers or services||
|Consent provided by you where applicable|
|‘House Alumni’ - Sharing your data with an historical house that you have connected to using our websites functionality*||
|Consent provided by you|
To manage our relationship with you which will include:
(b) Asking you to leave a review or take a survey
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
|To deliver website functionality emails e.g. registration validation and password reset emails||
|Performance of a contract or agreement with you|
To administer and protect our business and this website
(including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||
(e) Marketing and Communications
|Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)|
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences||
|Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)|
|To make suggestions and recommendations to you about goods or services that may be of interest to you||
|Necessary for our legitimate interests (to develop our products/services and grow our business)|
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Either when subscribing to our mailing list or registering an account you will be given the option to consent to marketing sent from us.
In the event you choose to opt in to marketing for us, we may send you:
We may send you promotional offers in relation to featured houses, to which you have connected, including but not limited to notification of events, exhibitions, deals for visitors, etc.
The information contained within the newsletters may include but is not limited to: HouseHistree company news, house profiles, people profiles, special offers relating to featured properties, property services and event notifications, interviews with property custodians or those who have a connection to a featured property and a story to tell.
You can opt out of our marketing at any time by logging into www.househistree.com and unchecking the types of marketing activities you no longer wish to participate in. Additionally, you can unsubscribe from any newsletter or mailing by clicking the unsubscribe button in the email footer.
Should you encounter any issues opting out, please email us email@example.com at any time. We endeavour to respond to your email within three working days.
With the exception of houses to whom you are connected to, no data will be shared with third parties for marketing purposes. For more information on how we may share your data with Houses to whom you are connected, please see section 5, ‘Who we will share your data with’.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us through the contact details provided on the contact us page of our website.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. WHO WE SHARE YOUR PERSONAL DATA WITH
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
External Third Parties Service
- Providers acting as processors who provide IT and system administration services
- Specific third parties listed in the table and detailed in paragraph 4
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Details of the 3rd parties that we share your data with:>
Historical Houses – ‘House Alumni’
As part of our website you are able to connect your registered account to historic houses listed on our site. As part of this connection you are becoming, what we term, an ‘alumnus’ of that specific house and you are agreeing for your personal data to be shared with that house if that chooses to access its “alumnus”. We will share your data only with the houses you are connected to. The purpose of sharing this data is so that the connected house can review and contact its list of ‘alumni’ to provide specific content and promotions. The data shared with a house is listed in section 4 of this policy.
If you wish to stop receiving content, promotions or marketing from the houses you are connected to you will need to contact their custodians directly and ask to be removed from their mailing lists.
Algolia are a search functionality provider used by our website but no personal data is provided to Algolia for them to perform their service.
6. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7 .DATA RETENTION
We will keep all data relating to you whilst you have an active registered account on our website. You can choose to delete you account by logging into www.househistree.com or by contacting us using the contact details noted in section 8 (Your Legal Rights) of this policy.
If you delete your account, your data will be permanently erased. Ownership of Houses and People associated with your account will be transferred to the HouseHistree team.
If your email address was shared with the custodians of houses you were connected to before you delete your account, it cannot be recalled. If you receive emails from your former house connections, you will need to contact their custodians directly and ask to be removed from their mailing lists.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
See Your legal rights below for further information on your rights with respect to your personal data.
8. YOUR LEGAL RIGHTS
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
- The right to request a copy of the personal data which we hold about you;
- The right to request that we correct any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary to retain such data;
- The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;
- The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable (i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
- The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).
If you wish to exercise any of the rights set out above, please contact our data protection representative by email at firstname.lastname@example.org or in writing at the following address Pharmacy Chambers, High Street, Wadhurst, East Sussex, TN5 6AP.
No fee required – with some exceptions
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
9. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.
10. QUERIES, REQUESTS OR CONCERNS
To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact our please contact our data protection representative by email at email@example.com or in writing at the following address Pharmacy Chambers, High Street, Wadhurst, East Sussex, TN5 6AP.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.